Wednesday, December 12, 2018
Synergy Mail - NEW in ParentVUE and StudentVUE
Synergy Mail is a new module in ParentVUE/StudentVUE that was recently implemented at MSAD 6 schools.
Synergy Mail allows teachers to communicate with parents/guardians/students directly from Synergy. Once a message is sent by the teacher, the parent/guardian/student will see the message in both their ParentVUE/StudentVUE portal account AND their email address(es) on file.
In ParentVUE and StudentVUE you will find Synergy Mail in the upper left hand corner of the menu under Home.
When there is a message waiting you will see a number in a red oval.
To view the message(s) simply click on Synergy Mail to enter your inbox. From here you can reply directly to the teacher by opening the message and then choosing Reply.
When a message is received in the parent/guardian/student email account the message will show it is from a NoReply email address. In order to reply to the teacher you must click on the link within the email that says "Click here to reply to message". This will take you to your ParentVUE/StudentVUE account to reply directly to the teacher within Synergy.